Our Team

We support each other on a day-to-day basis in the work that we do in order to improve relationships and improve lives.

Diane Marr

SENIOR FAMILIES MANAGER Scottish Centre for Conflict Resolution

Diane has a first class honours degree in Social Policy, a diploma in Criminology and achieved certification in Leadership and Management. Diane trained and qualified as a mediator over 15 years ago and has a proven track record of professional expertise. Over the course of her career she has mediated hundreds of cases with positive outcomes, with experience in a wide range of practices: community, inter-relationship, additional support needs, workplace, common-repairs and complaints management. She is also an experienced mediation trainer and has supported and supervised other mediators. Diane leads on the development, delivery and management of the SCCR and is committed to developing collaborative and supportive relationships to ensure the SCCR as a national initiative, brings about positive change for families and young people across Scotland.

Caroline Ross

EVENTS' AND MARKETING ORGANISER Scottish Centre for Conflict Resolution

Caroline studied Psychology at Queen Margaret University with a key interest in counselling. She has also worked as a young person befriender, building confidence and interpersonal skills. Caroline first joined the SCCR as the administrator where in a very demanding role she honed her skills to provide support to the line management and team in the development of the SCCR services. In March 2015 Caroline successfully progressed into the current role of SCCR Events’ Organiser. In this role Caroline delivers a range of events across Scotland to young people, parents/carers and those supporting them as a means of early intervention which improves relationships and lives, and ultimately reduces youth homelessness.

Duncan Gordon

TRAINER Scottish Centre for Conflict Resolution

Duncan is a qualified trainer and has worked in a variety of roles within the third sector for many years, working and managing projects related to the employability of ex-offenders and young people at risk of offending. Duncan’s last position saw him involved in workforce development, designing and delivering staff development programmes and performance management workshops. As the SCCR’s Trainer, Duncan delivers Conflict Resolution training to those who work with young people and families and to young people and families across Scotland.

Andrew Boyd


Andrew is a mediator and has worked with young people and their families for the Cyrenians Mediation & Support Service in Edinburgh. Andrew has also worked in community mediation, landlord/tenant mediation, workplace mediation and in the small claims court at Glasgow Sheriff Court. Following completion of an LLB in Law, Andrew completed his MSc in Mediation and Conflict Resolution at Strathclyde University. In his role with SCCR, Andrew inputs his conflict resolution experience to the SCCR resources and events, and also delivers training throughout Scotland to young people, parents/carers and professionals

Colin Waters

DIGITAL MEDIA AND CONTENT MANAGER Scottish Centre for Conflict Resolution

Colin studied English Language and Literature at the University of St Andrews and has a Post Graduate Diploma in Information and Library Studies from the University of Strathclyde. After leaving further education, he worked as a journalist for 13 years, writing mostly for the Herald and Sunday Herald, but also for the Guardian, Scotsman and New Statesman. He was also deputy editor of the Scottish Review of Books, where he was responsible for commissioning articles as well as proofreading the layout. In 2012, he joined the Scottish Poetry Library as the SPL's Communications and Marketing Manager. In his new role at the SCCR, he ensures that the staff team is well supported with regards to communications and the generation of digital content, as well as identifying and responding to opportunities to further develop the work and reach of the SCCR.

Moira Mackay


Moira has worked with community-based projects, as part of a multidisciplinary team for over 18 years. She is interested in the socially situated nature of peoples’ experience and behaviours with a BSc (Hons) in Social Psychology. As a key lead within her previous role, Moira’s work has focused on the development and the wellbeing of individuals, encouraging youth participation along with advocacy; upholding the rights, choices and belief of individuals. Moira will promote the SCCR's psychoeducational and evidence-based mental health information, representing the interests of young people in a range of forums; encouraging them as well as parents and carers, professionals, practioners and volunteers to actively participate, develop and feedback on issues raised within family conflicts across Scotland.